Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a binding legal agreement between you and Accountaholics PLLC ("we," "our," "us," or "Accountaholics"), a Washington State Professional Limited Liability Company.

By accessing, browsing, or using our website located at accountaholics.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using the Website and our services.

IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF A BUSINESS OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS.

2. Services Description

Accountaholics PLLC provides professional accounting, bookkeeping, tax preparation, financial advisory, and related services (collectively, "Services") to qualified clients. Our Services are provided by or under the supervision of licensed Certified Public Accountants (CPAs) in accordance with applicable professional standards, including:

• American Institute of Certified Public Accountants (AICPA) Code of Professional Conduct
• Washington State Board of Accountancy regulations
• Generally Accepted Accounting Principles (GAAP) where applicable
• IRS Circular 230 standards for tax practice
• Federal and state laws governing the practice of public accountancy

4. No Client-CPA Relationship Until Engagement Letter

Confidential Information: Do not send confidential, sensitive, or proprietary information to us via this Website, email, or other unsecured communication methods until a professional relationship has been established through a signed engagement letter.

Any information you submit through this Website or email prior to establishing a client-CPA relationship may not be protected by confidentiality or privilege and may not create a duty on our part to act or respond.

5. Disclaimers and Warranties

5.1 "As Is" Provision

5.2 No Guarantee of Results

Any statements, examples, testimonials, case studies, or references to potential outcomes (including tax savings, deductions found, revenue increases, cost reductions, or other financial benefits) are provided as illustrative examples only and are NOT guarantees or promises of specific results.

Individual results vary significantly based on numerous factors, including but not limited to:

• Business structure, industry, revenue, and expenses
• Quality and completeness of financial records
• Prior tax positions and filing history
• Client cooperation and implementation of recommendations
• Changes in tax laws, regulations, and accounting standards
• Market conditions and economic factors beyond our control

Past performance or results experienced by other clients do not guarantee or predict future results for you or any other client.

5.3 Accuracy and Timeliness

While we strive to provide accurate and current information, we make no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any content on this Website. Information may become outdated due to changes in laws, regulations, professional standards, or other factors. We reserve the right to modify, update, or remove content at any time without notice.

5.4 Third-Party Content and Links

This Website may contain links to third-party websites, resources, tools, or services that are not owned, operated, or controlled by Accountaholics PLLC. We provide these links for convenience only and do not endorse, approve, or assume responsibility for:

• The content, accuracy, or legality of third-party websites
• The privacy practices or security of third-party websites
• Products, services, or information offered by third parties
• Any damages or losses arising from your use of third-party websites

Your use of third-party websites is at your own risk, and you should review the terms and privacy policies of any third-party websites you visit.

6. Limitation of Liability

7. Indemnification

You agree to defend, indemnify, and hold harmless Accountaholics PLLC, its owners, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

• Your use of or access to the Website
• Your violation of these Terms
• Your violation of any rights of another party
• Any information, data, or content you submit or transmit through the Website
• Your negligence, willful misconduct, or violation of applicable law

This indemnification obligation survives termination of these Terms and your use of the Website.

8. Permitted Use and Restrictions

8.1 Permitted Use

You may access and use the Website for lawful, noncommercial purposes only, including:

• Viewing, reading, and browsing Website content
• Printing or downloading materials for personal, noncommercial use (with copyright notices intact)
• Contacting us to inquire about Services
• Submitting forms or applications as provided on the Website

8.2 Prohibited Conduct

You agree NOT to:

• Use the Website for any illegal, fraudulent, or unauthorized purpose
• Modify, copy, distribute, transmit, display, reproduce, or create derivative works from Website content (except as expressly permitted above)
• Use any robot, spider, scraper, or automated means to access the Website
• Attempt to gain unauthorized access to any systems, accounts, or networks
• Interfere with or disrupt the Website, servers, or networks
• Introduce viruses, malware, or other harmful code
• Impersonate any person or entity or falsely state your affiliation
• Collect or harvest information about other users
• Use the Website to transmit spam, chain letters, or unsolicited communications
• Remove, obscure, or alter copyright notices, trademarks, or other proprietary markings
• Use our name, trademarks, or branding without express written permission

Violation of these restrictions may result in termination of your access to the Website and may subject you to civil and criminal liability.

9. Intellectual Property Rights

All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Website Content"), are the exclusive property of Accountaholics PLLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Accountaholics name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Accountaholics PLLC. You may not use such marks without our prior written permission.

Unauthorized use of Website Content may violate copyright, trademark, and other laws and may result in criminal or civil penalties.

10. Client Engagement Terms

10.1 Engagement Letters

If you engage our Services, the specific terms of our professional relationship will be governed by a written engagement letter, which will include:

• Scope of services to be provided
• Fee structure and payment terms
• Client and CPA responsibilities
• Terms of engagement, termination, and dispute resolution
• Any applicable guarantees, warranties, or limitations

In the event of any conflict between these Terms and an executed engagement letter, the engagement letter shall control.

10.2 Client Responsibilities

When you engage our Services, you agree to:

• Provide complete, accurate, and timely financial information and documentation
• Respond promptly to requests for information, clarification, or approval
• Maintain organized records as requested or required by law
• Pay fees and expenses as outlined in the engagement letter
• Notify us promptly of any material changes to your business, financial situation, or contact information
• Review and approve work product, deliverables, and filings in a timely manner
• Implement recommended strategies as agreed upon

10.3 Fees and Payment

Service fees, payment terms, and billing arrangements will be specified in your engagement letter. Unless otherwise agreed in writing:

• Fees are earned upon performance of Services and are non-refundable except as specifically provided in the engagement letter
• Invoices are due upon receipt unless otherwise specified
• Late payments may be subject to interest at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower)
• We reserve the right to suspend or terminate Services for non-payment
• You are responsible for all costs of collection, including reasonable attorneys' fees

10.4 Guarantee Terms and Conditions

Any guarantees, satisfaction promises, or money-back offers referenced on the Website or in marketing materials are subject to the following terms:

• Qualification Requirements: Guarantees apply only to qualified clients who meet specified criteria (e.g., minimum revenue thresholds, complete financial records, timely cooperation)
• Performance Conditions: Client must provide complete and accurate information, implement recommended strategies where applicable, and fulfill all obligations under the engagement letter
• Value Definition: "Value delivered" may include tax savings, process improvements, financial insights, risk mitigation, compliance assurance, and other benefits as determined in good faith
• Refund Process: Refund requests must be submitted in writing with detailed explanation. We will evaluate requests in good faith and determine eligibility based on engagement letter terms
• Limitations: Guarantees do not apply if client terminates early, fails to cooperate, provides inaccurate information, or violates engagement terms

Full guarantee terms will be specified in the engagement letter, which shall control in case of any conflict.

11. Confidentiality and Privacy

As a licensed CPA firm, Accountaholics PLLC is subject to strict professional confidentiality obligations under federal and state law, AICPA Code of Professional Conduct, and Washington State Board of Accountancy regulations.

Client information is confidential and privileged. We will not disclose client financial information, tax returns, accounting records, or other confidential materials except:

• With your express written consent or authorization
• As required by law, regulation, or legal process (e.g., subpoena, court order)
• To comply with professional standards and regulatory obligations (e.g., peer review, quality control)
• To regulatory authorities (IRS, state tax agencies, Washington State Board of Accountancy) when legally required
• To our professional advisors (attorneys, auditors) bound by confidentiality obligations
• To service providers performing services on our behalf under confidentiality agreements

For more information about how we collect, use, and protect your information, please review our Privacy Policy.

12. Termination

12.1 Termination of Website Access

We reserve the right to terminate or suspend your access to the Website at any time, with or without cause, with or without notice, for any reason including violation of these Terms.

12.2 Termination of Client Engagements

Either party may terminate a client engagement as provided in the engagement letter. Upon termination:

• Client remains responsible for all fees and expenses incurred prior to the effective date of termination
• We will provide client records and work product as required by professional standards and applicable law
• Confidentiality and indemnification obligations continue after termination
• Any refund eligibility will be determined in accordance with the engagement letter

12.3 Survival

The following provisions survive termination: Disclaimers, Limitation of Liability, Indemnification, Intellectual Property Rights, Confidentiality, Governing Law, and Dispute Resolution.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us to attempt to resolve the dispute informally. Please send written notice to roxana@accountaholics.com with a detailed description of the dispute. We will attempt to resolve the matter in good faith within 30 days.

13.2 Governing Law and Venue

These Terms and any disputes arising out of or related to these Terms, the Website, or our Services shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of laws principles.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Washington State, and you consent to the personal jurisdiction and venue of such courts.

13.3 Waiver of Class Actions

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Modifications to Terms

We reserve the right to modify, update, or replace these Terms at any time in our sole discretion. Material changes will be effective upon posting the updated Terms on this page with a new "Last Updated" date.

Your continued use of the Website after changes become effective constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

If you do not agree to modified Terms, you must immediately cease using the Website.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any executed engagement letter, constitute the entire agreement between you and Accountaholics PLLC regarding your use of the Website and Services.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

No waiver of any provision of these Terms shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver unless otherwise expressly provided in writing.

15.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms at any time without notice or consent.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, pandemics, government actions, or failures of third-party service providers.

15.6 No Third-Party Beneficiaries

These Terms are for the benefit of you and Accountaholics PLLC only and do not create any third-party beneficiary rights.

15.7 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

16. Professional Standards and Compliance

Our Services are provided in accordance with applicable professional standards and regulatory requirements, including:

• AICPA (American Institute of Certified Public Accountants) Code of Professional Conduct
• Washington State Board of Accountancy regulations (WAC Title 4)
• Generally Accepted Accounting Principles (GAAP) where applicable
• IRS Circular 230 for federal tax practice
• Professional standards for independence, competence, and due care

Advertising Compliance (WAC 4-30-054): Our advertising and marketing materials comply with Washington State CPA advertising regulations. Statements regarding results, savings, or benefits are based on typical client experiences and do not guarantee specific outcomes.

17. Contact Information

If you have questions, concerns, or disputes regarding these Terms of Service, please contact us: